Shipping policy

All orders are processed within [1–3 business days] (excluding weekends and bank holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).

During peak periods, processing times may be slightly longer.

We currently offer shipping across the United Kingdom.

Estimated delivery times:

Shipping costs are calculated at checkout based on your location and order size.

We also ship internationally to selected countries.

Estimated delivery times:

Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

Once your order has been shipped, you will receive a tracking number via email (if available).

Please allow up to 24 hours for tracking updates to appear.

While we strive to meet delivery estimates, occasional delays may occur due to courier issues, weather, or customs.

If your order has not arrived within [5 days] after the expected delivery time, please contact us at:

📧 sales@im-m.co.uk

We will assist in locating your parcel or arranging a replacement where appropriate.

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders delivered to incorrectly provided addresses. If you notice an error, contact us immediately.

For any shipping-related questions, please reach out:

Email: sales@im-m.co.uk
Website: www.im-m.co.uk

Country/region